The Dubai Ports Authority (DPA), operating under the Ports, Customs and Free Zone Corporation, has confirmed its commitment to offering comprehensive maritime services for all vessels arriving at Dubai’s ports and anchorage areas continuously.
DPA has highlighted that its unwavering 24/7 operations are aimed at ensuring smooth maritime activities while maintaining exceptional standards of service and efficiency. This approach allows ship operators to access crucial services without delays, irrespective of time or operational circumstances.
As stated by DPA, its sophisticated operational framework supports a variety of maritime services. These range from vessel bunkering and provision supply to medical assistance, crew changes, and other fundamental operational necessities. All services are provided through optimized processes to enhance overall efficiency and reduce turnaround times.
Captain Ibrahim Al Blooshi, Executive Director of Dubai Ports Authority, expressed that these services exemplify the Authority’s ongoing commitment to raising customer awareness about the availability of their comprehensive offerings. He underscored DPA’s proactive strategy in collaborating with ship owners and operators to address their needs effectively and swiftly.
He noted that the Authority is dedicated to providing adaptable and responsive services that meet the changing requirements of the global maritime industry. By linking vessels with certified service providers, DPA ensures seamless access to high-quality operational support with both reliability and speed.
Additionally, the Authority coordinates closely with service providers to ensure operational integration and readiness of resources. This allows for immediate response to vessel demands under all circumstances, ensuring consistent service delivery that adheres to international standards.
Moreover, DPA facilitates direct communication channels among customers, relevant entities, and service providers. Its Customer Service Center is operational 24/7, guaranteeing prompt responses and effective management of all service inquiries.
Captain Al Blooshi concluded that the Authority’s continuous services are instrumental in bolstering supply chains and solidifying Dubai’s status as a prominent global maritime and logistics hub.
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